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Our Quality Policy

The Company is committed to operate every aspect of Infrastructure activities to the highest standards that offer the highest possible quality of service to all our Clientele. This is supported by a progressive Management style that encourages the presence and feel of Quality culture throughout the Company.

To fulfill this commitment, BICPL has been awarded ISO Certification 9001:2008 indicating that the Quality Management System is prevailing in all activities and areas of the Company. The Directors and the Management are under an oath committed for continuous improvement of Quality Management System by reviewing pre-established quality objectives for all activities and areas of the Company. This ensures the Company operates effectively and efficiently and meets Customers' needs. The main mottos of Quality aspects are:

• Committed to accomplish and provide customer satisfaction through quality-based management and a culture of progressive development within the company, for a sustainable success in the sector.
• Implementing strong quality system principles into all levels of the concern that reflects the competency of Company to existing customers/clients and potential customers/clients.
• Creating a dedicated and powerful work force to help achieve our goal of total customer satisfaction and confidence.
• Focusing in our work with clear strategies to accomplish tasks in time.
• We will continue to assess our activities with respect to the impact on quality incorporating necessary to achieve continual improvement of the effectiveness of the quality management system.
• Knowledge sharing through structured training programmes leading to motivation & empowerment.
• Desire for Excellence.
The effectiveness and efficiency of the Quality Management System is monitored by planned Audits, Management reviews and effective corrective and preventive action. All personnel have been made aware of the Management commitment to this policy and quality in particular and are encouraged to demonstrate their support to the system by continuous active participation.

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15Projects Completed